ASR5K-00-CS01PNC

Description

The Cisco ASR5K-00-CS01PNC is an IPNE Client license for Webex Connect, supporting 1K sessions. This subscription unlocks Cisco’s cloud Communications Platform as a Service (CPaaS), enabling organizations to automate and orchestrate customer communications across digital channels like SMS, WhatsApp, RCS, Facebook Messenger, and more. Tailored for enterprises, Webex Connect (formerly imiconnect) integrates communication channels with backend systems for superior customer experiences. With 10 units in stock, enjoy immediate dispatch on this special offer at $152 (92% savings). PDF datasheet available for download.

Webex Connect Platform Overview

Webex Connect provides everything needed to rapidly build applications connecting communication channels with backend systems. Key components include channel access for 10+ channels, asset and template management, Message API, inbound/outbound webhooks, visual reporting, transaction logs, scheduled bulk log exports, flow builder with essential nodes, live agent conversations via Webex Engage, event API, message scheduler, single sign-on, audit trail, and more advanced features depending on the buying edition: ACCESS, ESSENTIAL, ADVANCED, PREMIUM, PREMIUM UNCOMMITTED.

Subscriptions feature a requested start date up to 90 days from order date, with billing triggered 30 days after start or upon first provisioning. Refer to the Webex Connect Ordering Guide and SKU List for full details.

Included Features Summary

• Channel Access, Asset Management, and Template Management for 10+ channels
• Message API
• Inbound and Outbound Webhooks
• Visual reporting and Transaction Logs
• Scheduled Bulk Log Export
• Flow Builder with Essential Nodes
• Live Agent Conversation via Webex Engage (available in ESSENTIAL and above)
• Event API and Message Scheduler
• Single Sign-on and Audit Trail
• Contact Policy Add-on (pricing varies by edition)
• Advanced Decisioning Nodes (Evaluate JavaScript, Social Hours) – ADVANCED and above
• Third-Party and Custom Integration, Database and Data Transformation Nodes – ADVANCED and above
• NLP/NLU, Intent and Entity Nodes (provisioned on request for ADVANCED/PREMIUM) – ADVANCED and above
• Bot Builder/Bot Engine – PREMIUM and above
• Flow Analytics – PREMIUM and above
• Logbooks for Custom Data Feeds – PREMIUM and above
• Users Included: ACCESS (5), ESSENTIAL (5), ADVANCED (10), PREMIUM (20), PREMIUM UNCOMMITTED (5)

Detailed Flow Builder Node Capabilities

• Send, Receive, RCS Capability Check
• Voice Nodes: Call User, Play Prompt, IVR Menu, Record, Collect Input, Call Pack
• HTTP Request, Data Parser, Branch, Delay, Channel Profile, Page Connector, Call Sub-flow (Workflow)
• OTP Generation, OTP Validation
• Encryption, Decryption, Cryptographic Hash
• Data Transformation, Evaluate, Social Hours – ADVANCED and above
• Pre-Built Integrations: Fresh Desk, Salesforce, Zendesk, Zoho CRM, Agile CRM, Payments – ADVANCED and above
• Custom Integration – ADVANCED and above
• NLP and NLU/Intent and Entity – ADVANCED and above
• Bot Builder – Q&A and Task – PREMIUM and above
• Google DialogFlow – Opt-in for ADVANCED/PREMIUM

Scaled Interaction Entitlements and Overage Pricing

• Event API TPS: 10 across all editions
• Message API TPS: 30 across all editions
• Flow Executions: 1,000,000 (ESSENTIAL, ADVANCED, PREMIUM)
• Live Conversations: 1,000 (ESSENTIAL, ADVANCED, PREMIUM)
• Bot Sessions: 10,000 (PREMIUM)
• Scheduled Log Exports: 10 across all editions
• Embedded BI – Data Processed per Month: 50 GB (PREMIUM)
• Overages for Flow Executions, Live Conversations, Bot Sessions, Interactions (Premium Uncommitted): See CCW for pricing; Premium Uncommitted bills from first interaction, no entitlement included

Digital Channels Included in All Editions

• SMS Messaging
• MMS Messaging
• RCS Messaging
• Voice
• Email
• In-App and Push Notifications
• Live Chat/Web Chat
• Browser Push
• WhatsApp
• Facebook Messenger
• Apple Messages for Business
• Instagram

Add-On Features

• Additional Users – Each
• Event API TPS – per Additional 10 TPS
• Message API TPS – per Additional 10 TPS
• Branded Text
• Epic Add-On (EHR Integration)
• Scheduled Log Exports – per Additional 10 Schedules
• Contact Policy
• Gold SLA (99.95% platform availability, 15 min P1 response time)
• Payments Integration
• Embedded BI for Logbooks
• Embedded BI – Additional Data Processing Per 50 GB per Month
• Pricing varies: $ for most editions, Upgrade to Premium for some

Support and Services

• 24/7 platform monitoring and incident support via phone or email (all editions)
• Email-based support – business hours (all editions)
• Standard SLA (99.5% platform availability, 30 min P1 response time) (all editions)
• Gold SLA available as add-on
• Cisco technical support, customer success services, problem resolution, adoption, designated support management included for subscription duration

Ordering and Financing

Contact certified Cisco partner or sales agent via Partner Locator tool. Modifications post-order available. Cisco Capital offers flexible payment solutions to reduce TCO, conserve capital, accelerate growth in 100+ countries.

Cisco Environmental Sustainability

Cisco provides details on product material content, WEEE compliance, electronic waste regulations for products, batteries, packaging in CSR Report. Packaging data for informational purposes; subject to change.

Download the full PDF datasheet for complete tables, entitlements, and ordering guide. Order now for immediate dispatch!